Let's Talk.
Wondering about an order, a size, or your delivery? We love hearing from you. Browse the answers below, and if yours isn't there, write to us.
Here 7 days a week, with a reply within 24 hours.
Write to us
General
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, PayPal and Shop Pay.
Which size should I take?
Each product page has its own size information. If you're not sure, write to us and we'll help you choose.
How do I track my order?
Once your order ships, you'll receive an email with a tracking link.
What if my order isn't right?
Write to us within 30 days and we'll find the right solution with you.
How can I reach you?
Use the form above or email us at contact@kinoomi.com. We reply within 24 hours.
Shipping & returns
Where do you ship?
We ship across the United States.
Can I return my order?
Yes. If your order isn't right, contact us within 30 days and we'll make it right.